Help & FAQs

We completely get it, we change our minds too! but to assure you, once an order is placed, You’re free to cancel for 100% refund on your order anytime before it’s shipped. Once the order is shipped, it is subject to our 30-Day Return Policy or Brand Specific return policy.
In order for for us to assist you in timely manner, please reach out to our support center

We want to speak to you too! Contact us with any questions, concerns, or feedback. Please feel free to drop your queries at support@seniorpick.com or call us at +1 307-346-0074. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

At SeniorPick, we offer a variety of payment options for your convenience:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover
• Digital Wallets: Apple Pay, Google Pay, Amazon Pay and Shop Pay
• Bank Transfers: Available for select type of orders

If you receive a damaged or defective item, please contact us immediately at support@seniorpick.com with details and photos of the issue. We will work to resolve the problem promptly.

To order online, click “Add to Cart” on your selected product and proceed to checkout. Provide precise shipping and billing information to avoid delays and complete the checkout.

For phone orders, contact us at +1 307-346-0074 or our Live Chat Support for an instant order confirmation, and your order processing will begin promptly.

We currently sell products in the United States. Now we do not offer worldwide shipping.

Handling Time: 1-2 business days(Monday to Friday)

Transit Time: 3-4 business days

After placing your order, expect to receive a confirmation email, credit card authorization, and shipping/billing details.

We'll work on processing your order right away, and you'll receive an email once it's shipped with a tracking number.

In case of an item going out of stock, you will be promptly notified via email or phone within one business day. Our rigorous measures aim to keep all products available, yet popular items may sell out quickly due to high demand.

We gladly accept returns within 30 days after receiving your item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please include the original order confirmation or packing slip when returning an item.

Refunds are processed within 10 days from when we receive the item(s). For more details, please take a look at our Payment Policy,